How to Fix Root Causes?
Root causes
To fix root causes in tech, first use structured analysis like the “5 Whys” or Fishbone Diagram to drill past symptoms to the underlying system, process, or design failure. Then, implement a corrective action plan that addresses this core flaw—such as updating code architecture, changing deployment procedures, or improving requirements gathering—not just applying a temporary patch. Finally, validate the fix through testing and monitoring, and update relevant documentation, runbooks, and training to prevent recurrence and institutionalize the learning.
